Windshield Replacement in High Point, NC

Auto Glass Winston-Salem is Impex Auto Glass serving Winston-Salem, High Point and the towns between them. This page is about the full windshield: how the right glass is chosen, what a mobile visit needs from you, why the camera behind the glass matters, and how insurance works in North Carolina. For chips and short cracks, the windshield repair in Winston-Salem page applies in High Point too.

High Point roads, Market weeks and windshields

Five highways shape driving in High Point: I-74 and I-85, US 29 and US 70, and NC 68, with NC 62 and NC 610 inside the city. Most drivers spend some of every week on one of the interstates, behind trucks and in work zones, and that is where windshields take the stones that become cracks.

Twice a year, in April and October, the city also hosts the High Point Market, described as the largest home furnishings industry trade show in the world. Market weeks fill the roads and the parking lots. If your windshield breaks during one, a mobile visit to your home or workplace saves a drive through the traffic. Tell Impex when you send the quote form, and plan the visit for where the car will sit still for a couple of hours.

Choosing the glass

A windshield is not one part per model. The same car can carry different glass depending on its year and trim: a bracket for the forward camera, a rain sensor, a heated area for the wipers, an acoustic layer, a shade band across the top or a head-up display. Get any of those wrong and the glass may fit the frame but not the car. Impex checks the part against your vehicle’s VIN before it is ordered.

Glass type	What it is	What to ask
OEM	Glass made for the automaker, as fitted at the factory	Whether your insurer’s policy pays for OEM glass
Aftermarket	Glass made by another manufacturer to fit the same vehicle	That it carries the same features and camera mounting as your original

Impex explains both on its own site and says its technicians recommend the option that suits your vehicle. If you have a preference, or your policy names one, say so at the quote stage so the quote and the part match.

What a mobile visit needs from you

• A place the car can stay put for the work and the cure afterward: a driveway, a garage, a company lot or an apartment space.
• Room to open the doors and to walk round the front of the car.
• Shelter in bad weather. Rain and cold affect how adhesive cures; the AGSC notes drive-away times vary with atmospheric conditions. A garage or covered space helps, and a visit may be moved if the weather does not allow good work.
• The keys, so the technician can reach the cabin, the mirror and the camera.
• A clear dash. Take toll tags, phone mounts and parking permits off the glass before the visit.

Impex also offers no-contact service: you can leave the car and the keys where agreed and be told when the job is done.

The work, start to finish

The old windshield is held in by a bead of urethane adhesive. The technician covers the car, takes off the wipers, the cowl and the moldings, disconnects the mirror and sensors, then cuts through the old bond and lifts the glass out. The frame is trimmed back to a clean, even layer of old adhesive and primed where needed. A fresh bead of urethane goes on, the new glass is set and centered, and everything that came off goes back on. Impex puts the job at about one hour plus a short curing period, and says most cars are back on the road within two hours.

For 24 hours afterward, do not wash the car and close the doors gently, because a slammed door pushes a gust of air against the fresh bond. The Auto Glass Safety Council puts the reason plainly: the windshield is part of the passenger restraint system, and it must be installed properly for the airbags to deploy safely and effectively.

Why the camera behind the glass matters

IIHS, the Insurance Institute for Highway Safety, explains that front crash prevention uses sensors such as cameras, radar or lidar, and that lane departure warning uses cameras to track the car’s position in the lane. Its research found that forward collision warning with automatic braking cut rear-end crashes in half. Those systems only help if the camera is looking where it should.

I-CAR lists removing the windshield among the events that may require the forward camera to be aimed, and its calibration lookup exists because requirements vary by year, make and model. There are two methods. Static calibration places targets in front of the car while a scan tool runs the aiming. Dynamic calibration has the car driven at set speeds for a set time or distance, and may need roads clear of rain and without heavy traffic or curves. Some cameras need both.

Impex states that it performs ADAS calibration on site after windshield replacement, completing static and dynamic calibrations in one visit, and that calibration takes between 30 minutes and 2 hours. Radar sensors usually sit in or behind the front bumper or grille, not the windshield, so a windshield does not normally need radar calibration; after bumper or grille work it may. Impex states that it performs radar calibration on site too, without a separate dealership appointment.

Fleets and work vehicles in High Point

Businesses along the I-85 and I-74 corridors run a lot of vans and trucks. Impex works with fleets and keeps the glass that common fleet vehicles use in stock, which shortens the wait for parts. A work vehicle can be done in the company lot. Mention the number of vehicles on the quote form.

Signs your High Point windshield needs replacing

• A crack that runs to the edge of the glass
• A chip or crack in front of the driver or in the camera’s view
• A break through more than the outer layer
• A long crack, or several, that keep growing

Small chips and short cracks away from the edge can often still be filled instead; see windshield crack repair for how that call is made.

Paying for a High Point windshield

A windshield broken by a stone normally falls under comprehensive coverage in North Carolina; NCDOI says comprehensive pays the repair less any deductible. There is no NC law that waives the deductible for glass, though some policies include full glass coverage. Under G.S. 58-3-180 you choose who repairs your vehicle, and your insurer pays the same whichever repair service you pick. A comprehensive glass claim is not an at-fault accident and adds no Safe Driver Incentive Plan points, though an insurer may weigh how often you claim. Impex works with all major insurance providers.

Around High Point

The same service covers windshield replacement in Kernersville, NC to the north-west and Winston-Salem beyond it. For a broken door or back window see car window repair in Winston-Salem, which applies in High Point as well, and for cracks see windshield crack repair. Every town covered is on the areas page.

Questions people ask